Yes, we ship overseas. Additional shipping costs will apply, and will be added at checkout. We may need additional details, so email contact@brafienaturalhaircare.com prior to ordering to ensure no delays.

It depends on where you are. Orders are filled within 2 business days and usually take about 3-7 days to arrive after drop off with USPS. Overseas deliveries can take anywhere from 7-16 business days. Delivery details will be provided in your confirmation email.

We always aim to make sure our customers love our products, but due to current COVID restrictions, we do not offer returns. However, if there's an issue on our end with you receiving the wrong item, we will make it right for you. Just email us directly and we’ll take you through the process.

Yes, our products work well, but we would never make guarantees. Results will vary from person to person, however there are many customers of ours who have had great success. (See Reviews) 

Results will vary per person. We recommend consistently using the product for 30 days, before expecting to see results, but some customers have reported seeing results in shorter time . Use the products according to the instructions. Consistency is the key.

No. Our products are made for ALL hair types and textures, natural and relaxed.

No. Our products are made for Women, Men and Children.

Some of our products contain all natural ingredients. Other's are 90% organic. Check the individual products on the website for the complete ingredient list.

Our products were not created for alopecia. However, we have had a number of customers see results with our products. We would never make guarantees and always recommend consulting with your doctor first before using.

Yes, we've had many customers use our products on their infants/children. Some of our products are all organic and the rest are mostly organic, so there shouldn't be any issues.

However, we do recommend you read all the ingredients first and use at your own discretion. Everyone's level of skin sensitivity is different.

That really depends on your needs, however to get the best results, we do recommend using the whole line or as many products that address your specific issues. 

Yes, our products are made for all hair styles/textures including natural, relaxed or permed.

Our top selling products are our Herbal Hair Growth Treatment and the African Shea Oil. We currently offer these as a Moisture Bundle.

We use naturally sourced fragrances.

Yes, we use naturally sourced colours.

We accept debit and multiple forms of credit card payments. Check the website for the full list.

Yes, but most of our sales are spontaneoues. So make sure you are subscribed to our email/SMS list, so you don't miss out on future deals.

No, we currently only sell our products on our website.....BUT STAY TUNED!

No, we currently do not, but we are working on how we can implement a monthly/quarterly subscription once there's significant interest.

Yes! Thank you for expressing your interest in working with us?

Here's what you need to do:

1. Tag us @brafienaturalhaircare in post with our products on your Instagram or Facebook page. We want to vet if you have a genuine love for our products and will be a good fit for our brand.

2. Send us an email with your social media handles to contact@brafienaturalhaircare.com so we can reach out to you if we decide you are a good fit and we have a campaign to collaborate on in the future.